3. Step 1 of 17. posted 2011-Nov-18, 11:57 am AEST O.P. I presume the SIM card in question was fine at the very beginning. Find "Access point names (APN)" Tap Settings . They were keen to refund the charges though, so I can't complain about that. I have a problem with Optus Thanks for submitting a report! For list of countries see optus.com.au/travel • You can activate the Optus Travel™ Pack on a day to day basis or You should still have access to the detailed bill via My Account if you have a log in or funnily enough, by contacting support. Close What isn't working? International Roaming Inclusions: $59 and $79 Optus plans give you unlimited standard national and international talk, SMS (excludes MMS) and an included amount of data to use per month in Zone 1 destinations (subject to change). Both are currently switched off. Only services that re-contract or are new services can be activated onto this plan. Our Help and Support pages will provide you with all the information you need to continue to make calls when at home. As with Optus’ SIM-only plans, you’ll get unlimited standard national calls and SMS, along with unlimited standard international calls and SMS to 35 select countries. It cannot receive SMS from overseas. Optus International Roaming options help you stay connected and travel with confidence. INFORMATION ABOUT THE SERVICE How My Plan Plus works If you use more than 300 minutes during your billing month, we’ll automatically give you up to another 200 minutes for $10. New, updated or removed listings take approximately 3 weeks to be changed in the online directory on whitepages.com.au. “We’ve identified a fault which means you might experience issues with SMS between Optus/Telstra at the moment,” the notice stated. 1. It's free of charge. Subscription (30 Days) $ 35. This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem. Works fine on my Nokia 520 with Optus so I know the number is cirrect. I finally after 2 months trying got the supposed international SMS number out of them it was my mother in law an Australian number. Im in Brisbane Sthside . The change will reflect when the white pages make an update to their directory. Outbound SMS work fine. Tap SIM. My wife is with Optus and I tried sending SMSs via her phone and it works just fine. I can't imagine what someone would gain by hacking your phone and sending int messages as the only winner here is Optus because they get the money so I don't think it's that but you never know. Just tried on my daughters prepaid virgin phone and same problems, looks like there is a … Hey guys, I'm on the Optus $59 extreme cap for the iPhone 4 and I'm a little confused about what is included and what is not in my cap plan with Optus. Explore Optus International Call Rates. They receive it immediately and I get their response straight away. posted 2011-Nov-18, 11:57 am AEST ref: whrl.pl/RcZP3T. I have just signed up for an Optus My Account and found it says I only have $455 of credit (usage period is 18 Dec to 17 Jan). Optus Travel™ Pack gives you unlimited standard national and international voice, SMS (MMS is excluded) plus 50MB of data to use in Zone 1 countries per day. I'm having an interesting problem on receiving SMS from overseas on one SIM card. Anyway change it from +61 4XX XXX XXX to 04XX XXX XXX and the charges will go away :):). Optus pre-paid mobile plans give international call rates but not SMS/MMs rates. There are some service problem here with Optus service. English inventions and discoveries are objects, processes or techniques invented, innovated or discovered, partially or entirely, in England by a person from England (that is, someone born in England – including to non-English parents – or born abroad with at least one English parent and who had the majority of their education or career in England). The telco issued a fault notice earlier today. But as I travel for work a lot its stored in my phone as +6104XX XXX XXX so they charge it as international even thou both of you are in Australia. The telco issued a fault notice earlier today. If you can't make a call, you need to solve this problem first. You can send MMS to one or more mobile phones and to email addresses. Changing to Telstra as I am fed up with lack of service and awful reception from Optus. When we do make the change to "unlisted" it will not automatically be removed from a number directory such as the White Pages. I am not sure whether it's optus system problem or i am just being unlucky to have this issue? I can call out to an american … Now i have added a $10 international pack so that i can call overseas. posted 2007-Nov-28, 7:44 am AEST ref: whrl.pl/RbmHjW. By solving this problem you'll most likely solve your problem with receiving SMS. Tap Mobile networks. I want to phone my friend's mobile in France for her birthday. 3. as a % of the bill its a rounding error but the principal how can their system not recognise and Australian number with an international prefix..... Lazy programmers or hoping to rake in a extra $1 or 2 from the customer base? posted 2007-Nov-28, 7:44 am AEST Part of the reason I … I joint Optus in April 2017 and since December 2017, i am getting charged random international sms. But the same mobile phone, with another StarHub SIM card, has no problem to receive SMS from a … Anyway change it from +61 4XX XXX XXX to 04XX XXX XXX and the charges will go away :):). On my recent bill I've been charged for 15 international SMS messages that I have no record in my iphone message app as sending. Tap Access point names (APN) . Tap the new message icon. Does any of the above apply in your situation? 4. I can't send SMS from my mobile phone. Kunden erhalten dazu einen 5G-Router. Do I have to pay for it or is it free of charge? Learn more. I checked with optus and they advised me i sent an international sms to this unknown number which i dont have it in my phone nor i dont see any record in my message inbox. Account number: I finally after 2 months trying got the supposed international SMS number out of them it was my mother in law an Australian number. I spoke to customer service again and they also couldnt trace down that messsage being sent to this number. Whirlpool Forums Addict reference: whrl.pl/RbmHjW. Archive View Return to standard view. optus-websms --message "Congratulations, Mark" 0411262316. Step 3 of 17. Does anyone know if there’s a problem with the Optus network? everytime you turn them on, it will send an SMS. Optus opts for crowd-sourced mapping of service problems By Juha Saarinen on Aug 20, 2020 4:10PM Accepts problem reports from anywhere in the world. Specs. All forum topics; Previous; Next; 1 Reply Highlighted. Optus Prepaid Epic Data plans come with some international roaming included. Tap Mobile networks . Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Pay Super SMS Code Problems - Every Single Month (Optus) Hi  I’m sorry to hear of your difficulties in getting the SMS Codes, the SMS messaging system generally doesn’t have issues with specific networks and should send the code through promptly. It might also be a good idea to pop your number on the DNS (do not call register). If you're still wanting a hand, please send me a private message with the following info and we'll check it out on our end: Are you the primary account holder: Y/N posted 2008-Sep-5, 10:10 am AEST O.P. Yes No Partner June 2, 2011 April 5th, 2016 Internet Wireless Broadband. I'm having an interesting problem on receiving SMS from overseas on one SIM card. 2. I have the same issue! International SMS charge I've been charged a $0.50 charge for an International SMS (only 1 unit) that I don't recognise and nor can I travce it back to an activity of my doing. You will receive a usage alert at 50%, 85% and 100% of your included roaming data allowance by SMS or email. INTERNATIONAL SMS & MMS (Selected countries) UP TO 300 MINUTES FOR STANDARD INTERNATIONAL CALLS (To selected countries) INFORMATION ABOUT THE SERVICE Services on plans that were launched prior to 11 March 2016 cannot rate plan change to this plan. If you then use more than this (so, more than 500 minutes), you’ll get … Step 2 of 17. 0 Kudos Reply. 6. This is ridiculous. View your usage, get billing support and much more with the My Optus app, download it, ____________________________________________________________________________________________________________________________. Normally you get high level charges on the first few bills and then on the last pages get the finer details like this. I can't send SMS from my mobile phone. I've - … Plan Details. What are you typing in Google search to get details of your phone number? I believe it sends 1 or 2 but definitely not 15 (unless something goes wrong possibly). Tricky problem on receiving international SMS. Shop the latest mobile phones & tablets. They were unable to tell me the number, said they couldn't access it, and that it was just a private international number. How can i send message when I dont even have a number? It's important to find out if you can make a call. Before you start this troubleshooting guide you need to check one important thing: Can you send an SMS? A.F.A.I.K. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. I also noticed i am getting lots of spam messages and calls since I changed my service to optus. Type. I can also find my number in google under optus phone info. Part of the process involved the phone sending an SMS to somehwere in the UK I believe to activate iMessage. By bill lists the calls made, but for SMS just a summary of how many during the billing period, which was 15 at 50 cents each. You're welcome to send us a PM with your account details. Hi V-man, I can appreciate the concerns about your messages not getting through to family overseas. If I do have to, what are the international call rates? I'm baffled that they can't tell you the number(s)! MMS can contain media files such as pictures and audio files. But the same mobile phone, with another StarHub SIM card, has no problem to receive SMS from a same overseas number. How can I activate. Forum Regular reference: whrl.pl/RbCWrz. No, the number the SMS was sent to was not listed on the bill. Per 30 Day Renewal (AutoRecharge subscription) Go to Site. Set up your mobile phone for MMS.Detailed instructions. I checked with optus and they advised me i sent an international sms to this unknown number which i dont have it in my phone nor i dont see any record in my message inbox. Eveline. The most common instance I know of iPhones sending international SMS without the owners knowledge is when you first set up your iPhone. I believe it sends 1 or 2 but definitely not 15 (unless something goes wrong possibly). Tried a local sms and no problems. Tap Settings. 5. Optus MMS. Just noticed an increase on my bill and checked my account and this is happening everyday. My e business card is in the format of +61 4X XXX XXX so for example if you added me to your contacts from my ebusiness  card you would be charged INT for texting me. Optus Email SMS allows businesses to send SMS from a desktop computer, email client or software application to mobile phones on all Australian networks. @newcastleboyy I’m trying to send an SMS but it has failed. Optus has confirmed that a problem is affecting SMS messages sent between its mobile subscribers and those on Telstra’s network. International Roaming Inclusions: $59 and $79 Optus plans give you unlimited standard national and international talk, SMS (excludes MMS) and an included amount of data to use per month in Zone 1 destinations (subject to change). Troubleshoot. Great value rates for overseas calls. Have a question about your Optus Home Phone? Full name:  take approximately 3 weeks to be changed in the online directory on whitepages.com.au. To be eligible for this plan you or your … I'm happy to make the change from my end. New listings will be included in the next version of the printed White Pages. Optus has today advised that they have upgraded their postpaid mobile plans for new customers signing up to the My Plan Plus 24 to include international calls, SMS and MMS. “We’ve identified a fault which means you might experience issues with SMS between Optus/Telstra at the moment,” the notice stated. Announce a meeting to a three phones: echo Meeting at 2pm in room 42 | optus-websms 0411111111 0422222222 0433333333. If you can't make a call, you need to solve this problem first. This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem. oh i didnt know i can make my number private with optus. Yes No lightmyfire. ... International SMS Problems In response to V-man. Tap the message icon. I joint Optus in April 2017 and since December 2017, i am getting charged random international sms. Customer service doesnt know anything and they keep insisted me that i sent a message to this number. I only ever use Whatsapp for sending messages to overseas friends. Problem; Failed to send all the text messages. Jazz Prepaid Roaming. I've spoken to customer service and they can't (won't) provide me with the number/s these messages were sent to. Whenever iMessage or FaceTime are activated your iOS device sends a text overseas, usually to a UK number … I haven't sent international SMS myself so I'm not 100% sure, but I know for all SMS sent within Aus the number is shown on the bill. User #132025 4664 posts. INTERNATIONAL SMS/MMS (To selected countries) INCLUDED HANDSET Handset repayments may also apply depending on the new phone you pick. Solution: Set up your mobile phone for MMS. Tap Access point names (APN). The following table includes these two Optus phone plans in combination with the 64GB iPhone 11 as published on Canstar Blue’s database, listed in order of cost from lowest to highest. No Comments. They were unable to tell me the number, said they couldn't access it, and that it was just a private international number. Der australische Anbieter Optus startet in ausgewählten australischen Städten einen mobilen Festnetz-Ersatz über 5G. It doesn't list who owns the number does it? Set up your mobile phone for MMS. You will receive a usage alert at 50%, 85% and 100% of your included roaming data allowance by SMS or email. How do they affect international msgs? 2. It's important to find out if you can make a call. Optus - SMS-Text Messaging Int'l . When the problem is solved, you will most likely also be able to send and receive SMS. Tap the new data connection icon. Travel more, worry less. 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